General provisions

EHTEL a.i.s.b.l., located at 168, avenue de Tervuren, box 2, 1150 Brussels, Belgium, is the Data Controller responsible for processing your personal data as described in this Privacy Policy.

EHTEL has not appointed a Data Protection Officer at this time. For any data protection queries, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

This Privacy Policy was last updated on 16/10/2024. We may update this policy from time to time to reflect changes in our practices or legal requirements. If there are material changes to this Privacy Policy, we will notify you more directly by email or means of a notice on the home page prior to the change becoming effective. We encourage you to review our Privacy Policy whenever you access the EHTEL website to stay informed about our information practices and the ways you can help protect your privacy.

If you have any questions regarding this Privacy Policy or disagree with any changes to this Privacy Policy and do not wish your information to be subject to the revised Privacy Policy, you will need to send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..  

Legal Basis and Purposes for Processing

We process your personal data on the following legal bases and for the following purposes:

• Performance of a Contract (Article 6(1)(b)): To provide the services you request, including event registration and participation in EHTEL activities.
• Legitimate Interests (Article 6(1)(f)): For business and communication purposes, such as informing you about EHTEL’s activities, events, and services.
• Consent (Article 6(1)(a)): Where required, we will obtain your consent for specific data processing activities, such as for newsletters.
• Legal Obligations (Article 6(1)(c)): To comply with legal obligations, such as maintaining records for accounting or tax purposes.

We may collect certain user information (including personal information) in the following ways:

Information You Provide To Us. We collect information you provide directly to us when your organisation is joining EHTEL and you ask us to be registered as contact person, when registering to an event we organize, when exchanging business cards or emails.

The types of information we may collect directly from you include your name, email address, postal address, phone number, employer's name, job title, your registration for and attendance at events, your newsletter subscriptions, as well as any contact or other information you choose to provide.

When you register to an event we organise, we may additionally ask you and register your diet preference and ID details (i.e. document number, date of birth).

Our website uses cookies to improve user experience, analyze traffic, and offer personalized content. We use both essential cookies (for website functionality) and non-essential cookies (for analytics and marketing purposes). We require your consent to use non-essential cookies. Upon your first visit, you will be presented with the option to accept or reject cookies. You can manage your cookie preferences at any time. Cookies will remain on your device for different periods of time depending on their type. Session cookies are deleted once you close your browser, while persistent cookies stay on your device until they expire or are manually deleted.

Google Analytics: We use Google Analytics to track website usage patterns. To protect your privacy, we anonymize your IP address.

During events, we may take photographs or videos for promotional purposes. We will seek your consent at the time of registration or participation, and you may withdraw consent at any time.

We may conduct surveys for feedback or research purposes. Personal data collected during surveys will only be used for the stated purposes.

Under the GDPR, you have the following rights:

• Right of Access: You have the right to request access to your personal data and receive information about how it is processed.
• Right to Rectification: You can request the correction of inaccurate or incomplete data about you.
• Right to Erasure: You can request the deletion of your personal data in certain circumstances (e.g., when it is no longer necessary for the purposes for which it was collected).
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in certain cases.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data, particularly for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

Your data stay with us and is securely protected. We will only communicate with you when we've information interesting to share with you.

The only thing we may try and sell you will be about:

• the organisation you work for to join EHTEL
• participation fee for events we are organising
• EHTELconnect services as proposed at www.ehtelconnect.eu

We may share your personal data with trusted third-party service providers who act on our behalf to help us deliver our services, only to the extent necessary. These third parties include, but are not limited to:

• Service providers who assist us in delivering our services (e.g., event management platforms, email service providers, cloud hostings).
• If required by law or in response to a legal request.

We ensure all third-party processors comply with GDPR and only process your data under our strict instructions.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Belgian Data Protection Authority:
Website: www.dataprotectionauthority.be/citizen
Postal Address: Drukpersstraat 35, 1000 Brussels, Belgium
Telephone: +32 (0)2 274 48 00
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and to comply with legal, accounting, or reporting obligations. If you withdraw your consent, the data will be erased within 3 months.

Promotional and Newsletter Communications. You may opt out of receiving promotional and newsletter emails from EHTEL by following the unsubscribe instructions provided in those emails.

You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. with your specific request.

We may place links on the EHTEL website and social network messages. When you click on a link to a third-party website from our website, your activity and use on the linked website is governed by that website's policies, not by those of EHTEL.